Cookie Policy

Nuby Australia Cookie Policy

Last Updated: 13/08/2025

 

Our Commitment to Your Family's Privacy

 

Welcome to Nuby Australia. As a brand trusted by families, we know that your privacy and the security of your information are incredibly important. This Cookie Policy is part of our commitment to being open and transparent about how we collect and use data. We've written it in plain language to explain what cookies are, why we use them, and the choices you have.

Our approach to cookies and privacy is designed to comply with our obligations under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

What Are Cookies?

 

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies can be categorised in a few different ways:

  • Session Cookies: These are temporary and are deleted from your device as soon as you close your web browser.

  • Persistent Cookies: These remain on your device for a set period or until you manually delete them. They enable us to remember you and your preferences for your next visit.

  • First-Party Cookies: These are set by us, Nuby Australia, directly on the website you are visiting.

  • Third-Party Cookies: These are set by a different organisation, such as our advertising or analytics partners, to provide a service or functionality on our behalf.

 

How and Why We Use Cookies

 

We use cookies to enhance your online experience and make your visit to our website smoother and more personal. For example, cookies help us to:

  • Remember what's in your shopping cart as you browse our site.
  • Keep you logged in so you don't have to sign in every time you visit.
  • Understand how you and other customers use our website, which helps us to identify issues and make improvements.
  • Show you products, offers, and advertisements that are more relevant to your interests.
  • Ensure our website is secure and protect your data.

 

The Types of Cookies We Use

 

We group the cookies used on our website into four main categories to help you understand their purpose and make informed choices. When you first visit our site, you will be asked for your consent to place non-essential cookies on your device.

Cookie Category Why We Use Them (Primary Purpose) What They Do (Examples) Data Collected Key Partners
Strictly Necessary To provide the core functionality of our website and e-commerce platform. These are essential for you to browse the site and use its features. Remembering items in your shopping cart, enabling checkout and payment processing, securing the website. Anonymous session data required for site operation. Shopify
Performance & Analytics To understand how visitors interact with our website. This information helps us improve site performance and user experience. Measuring which pages are most popular, identifying broken links or errors, analysing website traffic patterns. Anonymised browsing data, IP address, device and browser type. Google Analytics
Functionality To remember choices you've made in the past. This allows us to provide you with a more personalised and convenient experience. Remembering your login details, saving your language or region preferences, remembering recently viewed items. User preferences, account information. Shopify
Marketing & Targeting To track your online activity and help our advertising partners deliver advertising that is more relevant to you. Showing you Nuby ads on social media or other websites after you've visited our site, measuring the effectiveness of our advertising campaigns. Browsing history, purchase history, IP address, information from tracking pixels. Meta (Facebook, Instagram), Google, Affiliate Partners

 

Managing Your Cookie Choices

 

We believe in giving you control over your data. You can manage your cookie preferences in the following ways:

  • Our Cookie Consent Tool: When you first visit our website, a banner will appear allowing you to accept or reject our use of non-essential cookies. You can change your preferences at any time by clicking the "Manage Cookie Settings" link in the footer of our website.

  • Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to block cookies or to alert you when cookies are being sent. Please be aware that if you block all cookies (including strictly necessary ones), you may not be able to access all or parts of our website, and some features may not function correctly.

  • Opting Out of Targeted Advertising: You can opt out of interest-based advertising from many third-party ad networks. For more information and to manage your choices, you can visit the(https://www.youronlinechoices.com.au/your-ad-choices) website. You can also adjust your advertising preferences directly within platforms like Google and Facebook through their account settings.

 

Third-Party Cookies and Tracking Technologies

 

Some content and services on our website, such as analytics and advertising, are provided by third-party companies. These third parties may use their own cookies and other tracking technologies (like tracking pixels) to collect information about your online activities over time and across different websites.

While we conduct due diligence on our partners, we do not have direct control over the information that is collected by these third-party cookies. Their use of your information is governed by their own privacy policies. We encourage you to review the privacy policies of our key partners, such as Google and Meta, to understand their practices.

 

Your Privacy Rights in Australia

 

Under the Australian Privacy Principles, you have certain rights regarding the personal information we hold about you. These include:

  • Right to Access: You have the right to request access to the personal information we hold about you.

  • Right to Correction: If you believe any personal information we hold about you is inaccurate, out of date, incomplete, or misleading, you have the right to request that we correct it.

  • Right to Make a Complaint: If you have a concern about how we have handled your personal information, we encourage you to contact us first so we can attempt to resolve the issue. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

  • Right to Anonymity: Where it is lawful and practicable, you have the option of not identifying yourself, or of using a pseudonym, when dealing with us.

To exercise any of these rights, please contact our Privacy Officer using the details provided below.

 

Cross-Border Data Disclosure

 

To provide our services, manage our business, and deliver marketing, we may need to share your personal information with trusted partners located outside of Australia. Our key partners and service providers may be located in regions including North America, Europe, and Asia.

When we disclose your information to an overseas recipient, we take reasonable steps to ensure that your information is handled in a way that is consistent with the Australian Privacy Principles.

 

Updates to This Policy

 

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business operations. Any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this page periodically to stay informed.

 

How to Contact Us

 

If you have any questions or concerns about this Cookie Policy or our privacy practices, please get in touch with our Privacy Officer:

Email: accounts@nuby.com.au

Postal Address: Nuby Australia, 127 Logis Boulevard, Dandenong South 3175

For more information about privacy in Australia, you can visit the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.